RMS - The Hospitality Cloud

About RMS Cloud

RMS Hotel is a cloud-based property management and reservation system for serviced apartments. Having over 35 years of experience in the hospitality technology in around 30 countries with their easy to use serviced apartment software to drive bookings and increase revenue, along with streamlining operations and proving check-in/out options on mobile.

The RMS property management system is a fully integrated cloud-based serviced apartment software system. RMS has been created to help manage complexities of property management, by making it easy to use of crucial activities and operations, from front-end and back-end to bookings and payments and more.

Their Channel Manager is built to make managing channels easy. Handling multiple booking channels can be complicated at times, which is why RMS Channel Manager improves the efficiency in the process with real-time distribution and linking your accommodation provider to the major booking channels. RMS Channel Manager is fully integrated to make automation of updated rates, rules, and availability easy by just a click of a mouse.

RMS Cloud has a Book Now Button (IBE) feature, also known as the Internet Booking Engine in this serviced apartment software, the ultimate purpose is to help get bookings directly from your website. The RMS Book Now Button (IBE) aim is to reduce OTA dependency along with reduced costs of distribution, and have room availability updated in real-time data across the network. A simplified booking process is what you can expect, with rates and availability clearly displayed on the property’s website. Be able to collect secure deposits payments at the time of the booking via the built-in credit card security and PCI-DSS compliance.

The serviced apartment software offers impressive POS abilities that are fast, easy-to-use, that is flexible to grow as your business expands. The RMS POS is a dedicated point of sale feature in this serviced apartment software that incorporates table reservations, reporting, and recipe costing and more all from one hub. Be able to manage your inventory and accounts, generate real-time sales reports and guest communications.

RMS Cloud also includes a feature called the RMS Enterprise., which is where you are able to manage multiple properties from one location. This essential feature seamlessly combines data from all selection of your properties or generate accurate and timely reports. You can expect not to have duplication of tasks by centralizing key activities, essentially removing complexity. Be able to consistently record your guest's details accurately, have control over how information is viewed with the security of sensitive and confidential information with easy put in practice.

Dynamic pricing allows you to adjust rates in response to supply and demand. Use Dynamic Pricing to set rates based on occupancy levels in your serviced apartment software. When your occupancy fluctuates automated pricing rules, rates will be adjusted and updated automatically. Dynamic Pricing is accessible on mobile phones, tablets, laptops and desktop from the cloud from anywhere, anytime.

Another feature that is really important is the Owner/Trust Accounting. The Trust Accounting is easy to use, which can be accessed from any device. A combo of innovative solutions such as guest and owner portals, the RMS Cloud is a proven solution for any serviced apartment provider requiring trust accounting. You can expect detailed owner statements, third-party payments, trust pooling option, end of month process, bank reconciliation and more with the Trust Accounting option. The Owner’s Accounting module fits seamlessly in the RMS Cloud to offer a convenient and effective system for managing all transactions between owners and managers. Be able to record and report revenue expenses for all the owners and managers accounts. You can expect detailed owner statements, end of month process, easy access to owner’s details from booking chart, bulk owner charges and more.

RMS Housekeeping feature is a flexible set of tools to ensure everything is cleaned and up to standard. This feature in the serviced apartment software helps improves efficiency for hotel managers, department heads and housekeeping staff, ensuring is maintained and organized for guests. The Housekeeping feature comes with automated functions to get through housekeeping duties effectively.

Guest Marketing feature in RMS Cloud helps stay in touch with guests. Each guest requires a unique guest experience, which should be customized to meet their expectations. RMS Cloud has created an enhanced guest experience that involves taking a more personal approach. The Guest Marketing function offers to communicate effectively directly to your guests, to create a meaningful guest experience. The RMS Guest Marketing feature consists of electronic mail, SMS messages, triggered correspondence and more.

Their Tour Desk feature helps to generate revenue through ticket sales. This feature in the serviced apartment software makes it easy for guests to benefit from local attractions, activities, and entertainment. It is essentially providing the convenience of an in-house service. Tour Desk facilitates partnerships with local businesses for mutual benefit.

RMS cloud also incorporates an Event Management feature, which helps event organizers jobs a little easier. This feature can help organize your complex events, meetings, and conferences to a set standard. You can expect to take advantage of this event builder, task assignment and operational reporting functions to handle your suppliers and internal staff – all key people to make your event great and organized. Overall, this feature of Event Management was built to help provide effective administration of functions and events, with time efficiency put in place.

RMS Cloud has Online Portals for guests, owners, and housekeeping. The Guest Portal enables guests to manage their reservations and account, giving them the power to manage their booking and payments. With the Owner Portal, this allows owners the power to track and manage their availability, reservations, and end of month statements. This is fully customizable, allowing you to have control of how much or how little your owners can see and manage their serviced apartments. The Housekeeping Portal helps increase the efficiency of all your housekeeping operations.

RMS Cloud also has a feature called Net Promotor Score, which is put alongside when you send your guests surveys at a set time after departure. The results collected through the Net Promotor Score gained are returned to the RMS serviced apartment software alongside the guest profile. Also, RMS Cloud is fully PCI DSS compliant and integrates with many Payment Gateways for tokenization and online credit card processing such as Payment Express, Open Edge, Bridge Pay, Sagepay, HDFC Bank – India, Commonwealth Bank, Strip, Braintree and Payfort.

Pricing

To get a quote for RMS Cloud, you are able to book a free demo with them and their team will assist you with a quote based for your serviced apartment business.